Technical
Requirements
For best use of NCknows,
we recommend using:
Microsoft Internet Explorer 5.0 or later and
A 28K or faster Internet connection.
For chatting and sharing
web pages, you will need these minimum system
requirements:
( Note: Full two-way cobrowsing is NOT possible with this configuration)
- A web browser: Microsoft Internet Explorer 6,
Netscape, Firefox, Opera and Safari
- A connection to the internet (the faster the
connection the better the experience)
To co-browse
websites with a librarian, you will need:
- A web browser: Microsoft Internet Explorer 6.
- Microsoft Windows (2000 or XP)
- A virtual machine (Java engine) from either
Microsoft (version 1.1.4) or Sun Run Time Environment 1.4 or 1.5
- A connection to the internet (the faster the
connection the better the experience)
Note: You may need to
disable firewall or pop-blocker protections to be able to chat back and
forth. If you are unable to chat, please try us again and leave your
email address so we can respond and help you further. Thanks.
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